Refund & Cancellation Policy

Last updated: 23 August 2026 · orionscan.in

1. Basic policy

ORION Scan is a digital real-time analytics service. The moment an access key is issued, the service is treated as "delivered/consumed", therefore:

Once the access key is issued, no refund is given — no matter how much or how little you used it. Before subscribing, please check the demo preview, FAQ and features on the website carefully.

2. When a refund IS given

Payment debited but no access key within 24 hours → full refund in 5-7 working days.
Double charge (paid twice for the same plan) → full refund of the extra amount.
Payment failed but money got debited → the amount is auto-reversed by the bank/payment gateway (5-7 working days).

3. How to claim a refund

Send the payment screenshot and UPI transaction ID on WhatsApp 8319752690. Once verified, the refund is processed to the same payment method (5-7 working days).

4. Cancellation

There is no auto-debit — the service stops by itself on plan expiry. To cancel access mid-term, message us on WhatsApp; however a proportional refund for the unused period is not applicable (see Section 1).

5. Note

Any applicable refund always goes back to the original payment source. There are no cash refunds.